Hosting Services
Real Time Data Services (RTDS) has been providing application hosting services since 2004. We specialize in "online accounting" solutions including the hosting of dedicated Workgroup Serverstm, all versions of QuickBooks and all popular tax software applications. All services include live 24x7 technical support and the most cost-effective hosting solutions available.
QuickBooks Hosting:
RTDS hosts all versions of QuickBooks including Pro, Premier, Enterprise and all industry specific versions from year 2006 onwards in a multi-user environment. In addition to QuickBooks Hosting, RTDS hosts all QuickBooks Add-ons and many other popular applications such as ACT!, MYOB, Peachtree, Lacerte, Pro Series, Drake and ATX.
Tax Software Hosting:
RTDS hosts all major tax applications such as Lacerte, ProSeries, ATX, UltraTax, CCH, ProSystem fx, TaxWise, TaxWorks and Drake. In addition to anytime-anywhere access to your tax application we also provide 24x7 technical support services to insure your applications and data are "online all the time". The Hosting service allows full intergration of QuickBooks with the tax software allowing import of QuickBooks data to the tax software in the hosted environment.
CRM Software Hosting:
RTDS host Customer Relationship Management (CRM) software such as ACT! by Sage which is an important tool to manage and grow your business through efficient handling of customer and prospect data. Apart from QuickBooks remote Access solutions, the ACT! Hosting services includes ACT! Remote Hosting on Terminal servers, ACT! Web Access and ACT! dual Sync. access. ACT! Hosting service also allows integration of ACT! with QuickBooks Hosting Service or with Peachtree, thus enabling higher efficiencies in managing customer relationships.
Other Hosting Services:
Besides QuickBooks hosting RTDS hosting services also include MS Office, MS Exchange, Microsoft Office SharePoint Server & SharePoint Services. RTDS hosting comes at the most competitive industry rates. RTDS hosting makes it possible to access any application from anywhere at anytime. All of our services include live 24x7 help desk support to insure your applications and data are "online all the time".
Note: QuickBooks is a licensed product of Intuit
WorkGroup Servers
Hosted Dedicated Workgroup Servers:
Hosting of a dedicated Workgroup Server (WGS) allows you to have your chosen applications hosted and accessible by all team members from any location on a server dedicated to your business. You can easily migrate your existing applications and data to a hosted environment eliminating the need for contracted I.T. support that costs too much and delivers too little.
An important aspect of dedicated server hosting is that the server architecture can be expanded easily (+/- capacity) as your needs require. RTDS can host any applications of your choice. Your WGS can grow as your needs dictate and is an excellent option as you look to move all your data and applications to a hosted environment.
All of RTDS hosting services include 24x7 technical support.
Desktop Support
Remote Desktop Assistance:
RTDS has a proven track record in providing Remote Desktop Support Services. These services remotely troubleshoot any problems that may arise with respect to your desktops performance.
Remote Computer Support services make management of your IT infrastructure easier, less time consuming and most cost effective. RTDS vast resource pool of technical experts have the capability of troubleshooting any problems on your desktop, server or other computing infrastructure devices.
Additionally, RTDS Remote Desktop Support Services comes at fixed monthly fees making management costs of your I.T. infrastructure predictable.
IT Support
Remote Infrastructure Management:
RTDS services help you grow your business, not your IT infrastructure. We can eliminate computing infrastructure and staffing costs by up to 50% for any size businesses - small, medium or large - all made possible by a team of certified, committed and zealous technical experts, working 24x7 to support your business computing resources.
RTDS infrastructure management services makes it possible to remotely manage your entire IT infrastructure in terms of security, performance and optimization. RTDS managed services consists of component such as remote assistance and support for your IT infrastructure and other services such as server installation and support, troubleshooting and security support. These Remote Infrastructure Services ensure that your IT infrastructure is run in the most optimized condition without any trouble as RTDS support team constantly monitors performance and threats 24x7.
Managed monitoring services forms another aspects of RTDS managed services. These include services that continuously monitor the functioning of Your I.T. infrastructure in terms of performance, errors and efficiency as well as management of the integration of various discrete I.T. infrastructures in terms of compatibility and synchronization.
RTDS Proven Technical Support:
Since client satisfaction is the core objective of RTDS all its services come with 24x7 technical support and troubleshooting with your queries responded within seconds by our technical support. It is this prompt support that has garnered praise from our clients.
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