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    FAQs

     

    Remote QuickBooks: FAQs

    How can I benefit from RTCS QuickBooks remote Hosting?

    If you require access to QuickBooks data from some remote location without having to stay at your business premise, QuickBooks remote hosting is the most feasible option for your business. This hosted service allows the users to access all the features of the desktop version together with added cloud benefits like scalability and mobility. The presence of centralized database allows multiple clients to access the same data from anywhere and work on the files at any time. Additionally, hosted QB has the ability to integrate with various add-ons that can be hosted on the same server.

    Is it possible for me to gain remote access to any other edition of QuickBooks?

    QuickBooks Pro is the only edition that allows remote access to QB files but the functionality provided in this case is quite limited. QuickBooks remote hosting services provide an upper hand over QB Pro remote access services by allowing users to perform their accounting operations in multi-user mode from anywhere and at any time.

    Is it possible for me to save a copy of my QB database file locally?

    Yes, it’s possible to save a copy of your QB database file locally. However, saving a local copy may lead to inconsistency in data if your QB files are updated by other users. It is thus recommended to work on the shared file so that the changes are instantly updated and reflected to the other members.

    How does QuickBooks Hosting on RTCS reduce my IT infrastructure cost as well as maintenance costs?

    QuickBooks hosting does not require any hardware installation and configuration on the servers. With this service, the servers are set up and monitored at the remote location of the service providers and thus, there are no capital and operational expenses incurred. Scalability in the system is another cost-cutting factor.

    How can I be sure of the security of data and reliability of server connection?

    The implementation of latest security strategies and compliance with SAS 70 Type II standards ensure security and reliability. The pillars of security including authentication, integrity, confidentiality and availability have been taken into consideration while designing the structure of our cloud environment built over secure servers located within authorized data centers.

    How often is my data backed up with RTCS?

    RTCS offers daily data backup at various risk-free locations and retains backup files for the last 30 days.

    Does RTCS host any other applications as well?

    Besides hosting QuickBooks application, we offer hosting of various other applications including Peachtree, MYOB, and all popular tax software hosting software such as Lacerte, ProSeries, Fishbowl Inventory, ATX and many more.

    Can I rest assured with RTCS for complete support?

    Yes, all RTCS hosting services include 24x7x365 support. Our representatives respond to client calls, chat and emails in a timely fashion.

    Are there any hidden expenses associated with RTCS QuickBooks remote hosting services?

    There are no hidden expenses associated with our services. The users just need to pay the prices that are projected on our website.

    How remote QuickBooks Terminal Server is different from my desktop version of QuickBooks?

    With remote QuickBooks, the application is hosted on remote terminal servers and thus, it can be accessed from anywhere without any physical or device constraints. Due to the availability of our high-speed servers, users can experience the same hassle-free functionality on our servers as they experience on their desktop applications.

    Is there any agreement to be signed with your company? Or I can start and end services at my free will?

    Once you sign up for our QuickBooks Terminal Server, you can simply pay as you go without any bond or agreement Also, there is no termination policy associated with the agreement. Besides, we provide our users with 10 day free trial to judge our services.

    How can I start with QuickBooks Hosting services from RTCS?

    You just need to contact our sales team and our representatives will take it from there. For QuickBooks Terminal Server, you may also send a mail to us regarding your requirements.

     
     

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