Managed IT Infrastructure Services

Management of the IT resources can be a exacting process as you have to invest not only towards acquiring them but also in manning them so that their efficiency is maintained. Further there are still some issues that can be fixed only by more specialized technical experts. It may be noticed that all these services can be performed from a remote access network with much greater security and operational efficiency. RTDS team of technical experts  provides for the  remote management of your IT resources and  operations which can maximize  the utilization of your  existing resources and also to lead their  trouble free working.

Our real time data gathering of individual devices and generation of analysis and reports allow you to have a constant view regarding the health of your Infrastructure and networks. Besides our proactive monitoring tools, we also provide on call support in an always on mode for troubleshooting.

RTDS offers a variety of managed services which are customized to fit your specific needs. These services are organized into the following categories:

Remote assistance and support: The facilities under this head includes services such as IT  asset management, data backup and restoration to prevent data loss ,security updates  Virus protection and removal.
Server installation and support: RTDS helps you to install your server, plan its optimum use, maintain uptime and downtime, and also to configure it depending on your needs.
Trouble Shoot: RTDS also provides  incident based support  for  your IT infrastructure such as network, servers, systems and any plug-ons.
Security management: RTDS helps you to install security features such as  Firewalls, Anti Spywares spam protection software and virus protection tools.
Always on support: RTDS monitors your system in a  24X7  enviroment,analyzes the data generated ,issues proper alerts and reports incidents of threats to your system which allow you to manage your infrastructure proactively.


RTDS provides you unlimitedremote supportin a 24*7 environment for servers, desktop and carries real time always on monitoring, alert generation. Our service comes with proactive security management as well as update management for your entire IT infrastructure. We carry on configuring of servers, tuning of desktops as well as preventive monitoring.