Enterprises are moving towards application hosting services as remote access is becoming a necessity for all enterprises small or large. With internet becoming more widespread, faster and always on connection becoming a norm, businesses are continuously expanding with application hosting model. With easy to use 24x7 connectivity and fewer concerns about security, most enterprises are opting for hosting their application remotely, eliminating the needs for IT technicians or support.
Technologies like application hosting / cloud computing are allowing businesses to rethink their basic assumptions on software needs. Without remote access facility, a company has to install the application on each and every computer for workers to use. If anyone needed to use the application from home, for that program has to be installed on home computer too. Moreover some arrangement for sharing of files needed has to be done for two computers. Here Application hosting services come handy, saving you from all headaches like different settings for different computers; versions control issues, lack of freedom for accessing program and files
Application hosting services, unlike file hosting where you host your files on a server, enable you to host your entire programs remotely and all of the settings, files that accompany them. Application hosting services call for in depth technical expertise and support for best results. Often issues like system obsoleteness, security risks and server downtime are associated with hosted applications. So choose application hosting provider for your businesses wisely to get the maximum benefits and best returns on investment.
Minimal risks: A good quality application service provider ensures top class security to your program data and files. Most enterprises are realizing the difference in risk profiles between internal and external environment is lower than they once believed. Top notch security mechanisms are followed to protect program data and files from unauthorized accesses
Reduced cost and low maintenance: service provider is responsible for all the infrastructure or hardware cost involved. A client responsibility is only to maintain internet connection. So need to allocate separate resources and maintain separate infrastructure for the application or program is reduced. You don’t have to worry about your infrastructure obsoleteness as onus is on application provider to maintain up to date and most advanced technology
Access: As the program and the associated files are available via internet, authorized user can easily access application and data from anywhere anytime provided internet connection is available. This gives device independence and location independence to your application.
Seamless integration: Hosting platforms for business applications provide facility to integrate the application with related programs or add-ons effortlessly, making it more productive and efficient for enterprises.
Scalable and proactive services: Hosting services are very much scalable. A user can easily add or remove programs, add-ons without any hassles. Moreover a good quality proactive application hosting service provider could give constant inputs for greater efficiency on significances and inventions designed to make the process industry easier and more convenient.
Availing services of an application hosting provider has given some excellent results for many companies varying from a small business to a large scale business with wider presence, in improving communication in general and reducing problems of administration.
When it comes to effective customer management ACT! By Sage software is a name to reckon with. Uniquely designed to suite the small and mid-sized business, the CRM software helps to better collate customer information and administer customer interaction process. It plays a key role in integrating outlook regarding customer interaction and tracking as well. Customer management apart, the application is most suitable to collect customer information that will pave the way for effective marketing strategies, campaigns and will even boost inter-department collaboration; especially because, the software can easily be customized to meet your business requirements.
We live in the era of globalization, where even the small business houses have clients and staff spread over the world. The number of mobile workforce has seen an exponential growth in recent times, especially in sales and marketing. These people, consequently, need to have secure access to the applications and data at any time and from anywhere to carry out their job properly and on time. Confronted with the above challenges along with the need to reduce IT expenditure, business houses have come to realize the importance of cloud computing services, especially application hosting services. In an application hosting platform, both Software-as- a Service and Hardware-as-a-Service are included. The modus operandi of application hosting is that the ACT! Application is hosted by cloud vendors on terminal servers and is available over the Internet. In this model, there is no need to separately have all the network, IT infrastructure and hardware locally.
ACT! Hosting can thus transform an otherwise standalone in-house deployment of ACT! By Sage CRM into a more inclusive one. The benefits associated with ACT! Hosting can be attributed to the cost benefits, technological superiority, and enhanced productivity it brings to small businesses. Some of the major advantages of ACT! Hosting is:
Work from just about anywhere at anytime: ACT! Hosting, once and for all, removes the constraints typical to an in-house IT setup. Users can now get access to the data and applications residing on terminal servers, known for their fast performance, through any online connection and carry on with their work as usual. Users will be glad to know that they can access the application like any other desktop application. The high access is due to the fact that terminal server require low bandwidth at the users’ end.
No more upgrade related worries: A concern that occurs most of the time when you decide to install different versions and editions of ACT! By Sage CRM is system upgrades, as each one has its own system requirements. Evidently, you end up spending every time there is an upgrade. This framework gets an overhaul when availing Hosted ACT! Services as applications are installed and run on the terminal servers. Here the concept of upgrades is not as cumbersome as a local IT setup as service providers make provisions for upgrades at nominal prices. Users can, however, access the applications just like a local desktop interface.
Affordable IT support cost: ACT! CRM by Sage is hosted on third party servers and thus there is no need to have local network, servers, IT infrastructure and Hardware. There is also no need to have elaborated in-house security arrangements as security concerns are handled by the service providers; they have always-on IT Helpdesk support. Monitoring tools and trouble shooting mechanisms are in place for real-time elimination of online security threats. Users can get instant IT support team via phone, email or chat. Meanwhile, the user data is stored at a centralized data center and there are multiple data backups done on a daily basis to insure that there is no accidental damage or loss of data.
The security benefits and real-time support are part of the ACT! Hosting package and there is no additional cost involved. This way, there are huge financial benefits that cloud users can take advantage of.
Integrated Add-on features: Hosted ACT! CRM gives users a great deal of leverage when it comes to using different types of add-ons along with the ACT! CRM software. Integration of ACT! Add-ons with the application are more convenient when each one of them is hosted on terminal servers. Some of the ACT! Add-ons that can be integrated with ACT! CRM by Sage are ACT! Companion link, Scan IT, Address Grabber Suite, Extract for ACT!
Host ACT! CRM and other complementary application simultaneously: End-to-End CRM accounting benefits can accrue to users of Hosted ACT! CRM services as it can be integrated with Peachtree and QuickBooks accounting applications. Being hosted on terminal servers, the integration process is pretty straight forward and simple.
Overall productivity due to better collaboration: ACT! Hosting services help to better manage the sales and marketing team and improve the dynamic quotient of the entire administrative and management process. The hosted CRM software is instrumental in creating a collaborative face between the various departments and helps to perforate the customer information to all the stakeholders. This helps both the sales team and the marketing team to have a better customer perspective, which in turn makes it easier for them to create effective business and marketing strategies.